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Operations Management

Managing Mobile Devices

Managing Mobile Devices (continued)

Be sure to weigh options carefully and diligently compare features before buying a mobile device management suite. This is the one category of vendors where bigger is not always better. "The market for mobile security is a fragmented one with smaller pure-play mobile security ISVs, larger computer security firms and larger mobility companies all competing for a share of the pie," says Sudan.  "Most often, the smaller pure-play ISV's have the most complete security offerings. Some offer suites that encompass everything from mobile anti-virus and mobile firewall/ VPN to remote wipe/lock of the device."

Basic Reminders
Whichever approach you choose, keep security practices current and consistent among the various devices. Make sure basic policies are in place and regularly enforced to restrict unauthorized access by employees as well as company outsiders.

"It is also best to build applications with inherent back-up capabilities so you don't have to rely on personnel to back up files and sensitive data. Most e-mail systems have inherent back-up capabilities, but other apps may not," adds Dulaney.

Once you have a mobile management program in place, there is only one thing left to do. "Start using it," says Dulaney, "And keep using it -- every day."


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